Intercultural Communication Quiz

Intercultural Communication Quiz Underline the best answer to the following 32 multiple choice questions. MULTIPLE CHOICE 1. Cultural demographics in the United States have changed due largely to ___a__. a. a decrease in the European-American population b. government efforts to increase immigration from Central American countries c. reorganization of neighborhood boundary lines d. an increase in the Latino and Asian American populations 2. Communication is defined as ___c__. a. symbolic b. a process c. involving the creation of shared meanings d. all of the above 3.

Culture is taught by the explanations people receive for the natural and human events around them. This process is an example of how culture ___d__. a. is a set of shared perceptions b. involves beliefs, values, norms, and social practices c. is learned d. affects behavior 4. A term used to refer to a wide variety of groups who share a language, historical origins, religious traditions, and identification with a cultural system is __b___. a. ethnicity b. subculture c. race d. coculture 5. Intercultural competence can improve __a___. a. business ventures b. learning experiences . foreign student exchanges d. all of the above 6. Who ultimately determines if someone has communicated competently in an intracultural context? a. Observers within a 20-foot range b. The actual participants in the communicative event c. A person trained in conducting cross-cultural research d. Someone who was close enough to hear the entire conversation, but was not a participant———————— d 7. Shared interpretations about what the world is, what it should be, how people should behave, and people’s predictable behavior patterns are called ___b__. . cultural patterns b. territorial maps c. cultural beliefs d. intercultural manifestations 8. What are the four components of cultural patterns? a. peripheral beliefs, central beliefs, norms, and values b. peripheral beliefs, central beliefs, morals , and values c. values, norms, ethics, and social practices d. beliefs, values, norms, and social practices c 9. High-context cultures transmit messages whose meanings are _c____. a. explicitly stated within the words uttered by participants b. not clearly communicated c. f significance for only a short period of time d. implied from the physical surroundings 10. One suggestion proposed by Lustig and Koester to help improve intercultural competence involves a willingness to _a____. a. discard one’s cultural categories b. reflect on one’s personal preferences c. admit that one’s culture is imperfect d. accept cultural customs even if a person believes them to be unethical 11. One benefit of interaction within one’s own culture is that it __b___. a. increases the need for uncertainty reduction behaviors b. decreases the chance of success . reduces uncertainty d. heightens interpersonal awareness 12. The tendency to use the categories and values of one’s own culture to evaluate the actions of others is called __a___. a. prejudice b. ethnocentrism c. racism d. stereotyping 13. During an intercultural interaction, the unique speech patterns of members of cultures who are subordinate to institutionally and economically dominant cultures can be ___c__. a. emphasized b. deemphasized c. both emphasized and deemphasized d. overshadowed by the speech patterns of members of the economically dominant culture 4. Which of the following is likely to lead to positive attitudes in intercultural communication? a. All negative feelings are dealt with through open communication. b. At least one group perceives a benefit from the contact. c. Someone in authority supports intercultural contact. d. There is a strong but friendly atmosphere of competition. —a 15. According to Lustig and Koester, language __a___. a. determines our reality b. shapes and influences our thoughts and behaviors c. creates modes of thinking from which there is no escape d. all of the above 16.

The term used to describe nonverbal behaviors that have a direct verbal counterpart is _c___. a. illustrators b. regulators c. adaptors d. emblems 17. The term used to describe nonverbal behaviors that are used to emphasize, explain, or support words or phrases is __c___. a. illustrators b. adaptors c. regulators d. emblems 18. Which statement will help you use your knowledge of nonverbal communication to improve your intercultural competence? a. Learn the prescribed set of universal nonverbal behaviors before interacting with members of another culture. b.

Monitor your emotional reactions to the differences in nonverbal behaviors during the course of a conversation. c. Skillful interpretation includes observation of general tendencies; therefore, focus on what the members of the other culture prefer and the ways in which they typically behave. d. All of the above. ——————————–b 19. In U. S. English, the features of a well-organized speech or essay typically include the following except ___c__. a. the development of a specific theme b. the elaborate description of contextual points before advancing the thesis c. clear and specific thesis statement d. a linear organizational pattern 20. The term “face” refers to _____d. a. a social image b. an impression held by others c. desired favorable social attributes d. all of the above 21. Competence in developing and maintaining intercultural relationships requires which of the following? a. knowledge of differences b. a willingness to consider and try alternatives c. the skill to enact alternative relational dynamics d. all of the above —————————–d 22. John does not like the fact that his home town is invaded every summer by strangers.

He knows that the town’s economy is dependent on tourism, but he keeps his distance by avoiding contact with them. John’s attitude toward tourists demonstrates a _a____ attitude of residents toward tourism. a. resistance b. revitalization and adoption c. boundary maintenance d. retreatism 23. Costa Ricans have embraced tourism, particularly eco-tourism, as a means of stabilizing their economy. The benefits have bee so substantial that many residents of communities near tourist attractions have accepted tourism as part of their social and cultural fabric.

The Costa Ricans have taken a __c___ attitude toward tourism a. revitalization b. retreatism c. boundary maintenance d. resistance 24. Which of the following is not a symptom of culture shock? a. different climate conditions b. anger or frustration with service people c. complaints about the sights or smells d. a patronizing attitude toward the local culture d 25. Omar is confused by his new boss, Ted, who does not seem to act like a boss. “He’s always asking for suggestions and told us to call him by his first name,” he told a colleague. Do you think he really knows what he is doing? ” Omar probably comes from a culture which values ___a__. a. low power distance b. collectivist orientation c. high power distance d. individualist orientation 26. Ke Guiwen is visiting the United States from China. As he visits several companies and talks to both workers and managers, he is surprised to realize that although U. S. workers seem to have more autonomy than the employees in his company, they tend not to work together to complete tasks. Ke Guiwen’s surprise is probably due to a/an __b__ in his culture. a. ollectivist orientation b. communist orientation c. high power distance d. individualist orientation 27. In which value dimension is one person allowed to make decisions for the group? a. collectivist b. low power c. high power d. individualist d 28. A person with a ___c__ style of communication would probably not feel comfortable giving straightforward information in a problem situation. a. direct b. indirect c. formal d. informal 29. Colleges which require courses that focus on Western views of history and literature tend to be _____c. . eurocentric b. classical studies c. inclusive d. afrocentric 30. Jim, a white American, believes that some college admission policies disadvantage him and others like him and that they ought to be reformulated on the basis of economic need. Jim is concerned about _b____. a. reverse discrimination b. admission standards c. the reformulation of the SAT d. colonialism 31. For patients communicating in a second language _c____. a. it is advisable to speak louder b. medical terminology can be confusing c. t is best to bring in a translator d. the medical vocabulary is fairly standard 32. Anahid is a Muslim immigrant who finds herself in an emergency room in the U. S. A male doctor and a male nurse attend to her. When her husband arrives he is enraged to learn that her modesty has been violated. Anahid’s husband’s reaction is probably the result of __d___. a. her husband’s inability to speak English b. the imbalance of power in health communication c. the desire for religious freedom d. religious differences relating to gender roles